I recently took my sonβs laptop to Computer Rescue after several keys stopped working. As a single parent with an 11-year-old on the autism spectrum, not having access to his laptop was causing quite a lot of distress.
Ali was incredibly kind and professional. He explained the possible fixes and costs clearly. At first it seemed the keyboard would need replacing, which could have cost Β£250βΒ£300 plus Β£35 for a temporary USB keyboard. However, after opening the laptop he discovered it could actually be repaired instead.
He was honest, transparent, and efficient, and even carried out a free internal clean of the laptop and fan.
Great service and genuine honesty β I would definitely recommend Computer Rescue.
24-03-26
