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Extremely rude manager and after having damaged my jacket on my last custom to the shop when I went in to go through the official insurance claim process the manager of the shop was incredibly rude, and despite professing that his was a professional shop insulted me constantly with words like liar and scrounger and many barbed comments. So while this shops justifies its prices with the fact that if any damage is caused to one's items it is covered by their insurance, if it happens and you want to start a claim you are in for a torrent of abuse.

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